Today’s guest post is from Caroline Cayce. Thanks Caroline for your time and efforts. Practical ideas that we can readily use!

According to the American Society of Employees, the top ten concerns of employees are as follows:

• Recognition

• Autonomy

• Clear/fair policies and a system for airing grievances

• Fair/generous benefits

• Team cohesion

• Positive management – employee morale

• Manageable workload

Last Friday I conducted a seminar at the Annual Managers Meet of a client held at Green Coconut Resort in ECR, Chennai. The theme was “Scaling the management maturity ladder”. I used the People CMM model to illustrate the management maturity ladder and emphasized the need to create level 5 leaders who have the professional will to get things done plus the personal humility to create future leaders for the organization.

The earlier you realize that it helps you, your self-esteem to thank others, the faster you can climb the management ladder. There will be times you will have to ask them to ‘get it done’. If you have thanked them every time in the past, they may not mind to ‘get it done’ for you.

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